Can an agent keep my holding deposit?

Asked by: Willard Farrell  |  Last update: June 7, 2026
Score: 4.4/5 (7 votes)

Yes, an agent can keep your holding deposit, but only under specific circumstances like you backing out, providing false info, or failing checks, as it covers their losses for taking the property off the market; however, if the landlord or agent pulls out, or you pass all checks and then the landlord rejects you, the deposit must be returned, with disputes often resolved by appealing to the Property Ombudsman.

Can estate agents keep your holding deposit?

The landlord or agent might keep your holding deposit if you: decide not to rent the property. give wrong information or tell them something that is false. do not pass a right to rent immigration check.

What is Colorado's law for returning security deposits?

Within one month after the lease ends or the tenant returns the property to the landlord, the landlord must return the security deposit to the tenant or mail the tenant a written statement of the exact reasons why the landlord is keeping part or all of the deposit.

What is the deposit law in Arkansas?

Arkansas deposit laws primarily cover security deposits for landlords with six or more units, limiting them to two months' rent, requiring return or an itemized list of deductions within 60 days, and prohibiting non-refundable fees (though specific rules for pet/cleaning deposits vary). Key points include limits on deposit amount (2x rent for unfurnished), the 60-day return deadline with itemized deductions for damages beyond normal wear-and-tear, and no requirement for interest on deposits, with penalties for landlord non-compliance.

What is the law for security deposits in Tennessee?

Tennessee security deposit law requires landlords to return deposits or an itemized list of deductions within 30 days of move-out, placing funds in a separate account, conducting inspections, and providing written notice for withholding; landlords can deduct for unpaid rent, utilities, and damages beyond normal wear and tear, but tenants have a right to dispute charges in court, potentially leading to penalties for bad faith withholding. 

Can I get my holding deposit back if I change my mind?

25 related questions found

What to do if a security deposit is not refunded?

If the owner is not returning the security deposit in India, the tenant can follow these steps:

  1. Send a legal notice to the owner asking for the return of the security deposit.
  2. If the owner still hasn't returned the security deposit, you can file a case in civil court to recover it.

Which of the following actions by a landlord would be illegal?

It's illegal for landlords to discriminate, harass, or retaliate against tenants, and they cannot perform "self-help" evictions like changing locks or shutting off utilities; they must follow proper court procedures, maintain habitable conditions (no pests, water issues), provide proper notice for entry and rent increases, and handle security deposits legally, respecting tenant rights to privacy and safety. 

Do you legally have to give a deposit back?

By law, whether a deposit is refundable depends heavily on the type of deposit, the terms of the contract, and the jurisdiction, but generally, security deposits (like for rentals) are legally required to be returned minus valid deductions, while earnest money or booking deposits are often legally non-refundable if the buyer breaches the contract, serving as security for performance. Contract clauses and local consumer protection laws dictate refundability, with clear disclosure crucial for non-refundable policies in retail. 

What are red flags in a lease agreement?

Be wary if the lease allows the landlord to break the lease at will while locking you into strict obligations. A balanced lease should protect both sides equally. If termination rights only work in the landlord's favor, that's a major red flag.

Do you still have to pay rent after being evicted?

To collect unpaid rent from a tenant after an eviction, the landlord must first get a judgment against the tenant. A judgment is a court order that says the tenant owes the landlord a certain amount of money.

How long can a landlord keep a deposit?

Your landlord must return your deposit within 10 days of you both agreeing how much you'll get back. If you're in a dispute with your landlord, then your deposit will be protected in the TDP scheme until the issue is sorted out.

How do I get my deposit back?

You'll need to contact your landlord at the end of your tenancy and ask them for your deposit. If your home is managed by a letting agency, you'll need to contact them instead. It's best to write or email when you ask for your deposit back - if you do, you'll have a record of when you asked for it.

Will you get your security deposit back?

Yes, a security deposit is generally refundable, but you'll get back the full amount minus deductions for specific issues like unpaid rent, damages beyond normal wear and tear, or cleaning/repairs if specified in the lease, with return timelines and rules varying by state law. Landlords hold it as a safety net, but legally must return it (or an itemized statement of deductions) after you move out. 

What to do if the agency does not return a deposit?

If you have not received your holding deposit back and you believe you are entitled to it, you have three options:

  1. Apply to the First Tier Tribunal.
  2. Contact your local council's trading standards team.
  3. Contact the redress scheme your letting agent belongs to (either the Property Redress Scheme or the Property Ombudsman).

What are some red flags regarding holding deposits?

Red flags include: Reluctance to sign a written agreement. Vague or inconsistent move-in date. Requests to hold the unit for an unusually long time without firm commitments.

Can I get my holding deposit back if I change my mind?

If you move in, it can be put towards your tenancy deposit. Remember: If you pay but change your mind about moving in, you likely won't get a refund. If the landlord decides not to proceed, you should get your holding deposit back.

What is the 90% rule in leasing?

The 90% rule in leasing is an accounting guideline for classifying leases as either finance leases (like a purchase) or operating leases (like a rental), stating that if the Present Value (PV) of all lease payments is 90% or more of the leased asset's fair market value at lease inception, it's typically a finance lease. It helps determine if the lease effectively transfers the risks and rewards of ownership, requiring capitalization on the lessee's balance sheet.
 

How do you know if a landlord is scamming you?

How to know a rental is a scam

  • The opportunity is too good to be true. ...
  • Pressure to send personal information or money before you've seen the property. ...
  • Requests to send payment using untraceable payment methods. ...
  • The person listing the rental is unwilling to meet. ...
  • You can't verify the property is actually for rent.

What percentage of tenants get their deposit back?

The data, gathered in part by the Government, shows that tenants receive all or part of their rental deposit back in 90% of cases in the insurance-backed schemes, and in over 80% of cases within the custodial schemes.

Why wouldn't I get my deposit back?

However, your landlord may see things differently and want to keep some, or all, of the money. Perhaps there was damage you didn't notice, or you didn't clean as thoroughly as you thought, or you didn't fully pay the last month's bills. Fair enough, the security deposit is there to help offset these costs.

Is my tenancy deposit protected?

If you have an 'assured shorthold tenancy', your deposit must be 'protected' in a tenancy deposit scheme (TDP) until you move out of the property. The scheme keeps your money safe and makes sure you get back what you're owed at the end of your tenancy.

How to pursue legal action against a landlord?

Yes, before resorting to legal action against your landlord, you could:

  1. Talk to your landlord about the problem. ...
  2. Write a demand letter. ...
  3. File a complaint with your municipal agency. ...
  4. Represent yourself in small claims court.

What is an unscrupulous landlord?

A bad landlord has little regard for Fair Housing Laws, adhering to building codes, or respecting a tenant's rights to privacy in the rental home guaranteed under the lease. Instead, they make take part in discriminatory or harassing behavior that violates the rights of a tenant.

What is a serious breach of the lease?

A serious breach of the lease occurs when a tenant fails to comply with fundamental terms of their lease agreement, such as non-payment of rent or damaging the property, resulting in significant consequences like eviction or legal action.