Can HR call my doctor for FMLA?

Asked by: Joseph Schmitt  |  Last update: July 27, 2025
Score: 4.7/5 (70 votes)

When employees need to take sick leave due to illness, they may need to provide their employer with a doctor's note in California. Your medical details are protected by FMLA and HIPAA laws, and employers cannot request information about their medical conditions or obtain copies of their medical records.

Can human resources call my doctor?

An employee's medical details are protected by FMLA and HIPAA laws. Employers may not request information about their medical conditions or copies of medical records. However, an employer can ask for certifications of the condition and call the doctor to confirm the information on the doctor's note.

How does HR handle FMLA?

HR responsibilities

Review the employee's records to determine his or her FMLA eligibility. If the employee is ineligible, draft the necessary denial letter and notify the employee. If the employee is eligible, contact the employee to discuss the details of his or her leave.

Can an employer investigate FMLA?

Through investigation, employers can make employee rights and obligations clear to avoid misunderstanding and stay in legal compliance. Perhaps most importantly, conducting a leave investigation creates an employer defense against claims by an employee that the employer violated the FMLA.

Do you talk to HR about FMLA?

You do not have to tell your employer your diagnosis.

However, you will need to give your employer enough information to know that your leave may be protected by the FMLA.

Can Human Resources Call My Doctor? - CountyOffice.org

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How long does it take HR to approve FMLA?

Step 2: Your employer must notify you whether you are eligible for FMLA leave within five business days. If their notification indicates that you are not eligible, then your leave is not FMLA-protected. (You may request leave again in the future.

Can my employer call me during FMLA?

A: Employers may want to contact employees as little as possible while on FMLA leave to avoid legal land mines, including wage and hour issues. Nonetheless, employers may call employees on FMLA leave to discuss other issues, such as updates regarding the employee's situation and the employee's return date.

Can your employer call your doctor to verify FMLA?

Your medical details are protected by FMLA and HIPAA laws, and employers cannot request information about their medical conditions or obtain copies of their medical records.

What is the red flag for FMLA?

Red flag 2: Insufficient documentation or questionable doctors' notes. An employee's failure to submit relevant medical documentation when applying for FMLA leave could signal dishonesty on their part. The same applies if their doctor's notes or medical certifications are vague or come from incompatible sources.

Can an employer fire you for using FMLA?

The FMLA creates substantive rights for employees and any employer who denies those rights or prevents an employee from exercising those rights violates the FMLA. For example, an employer cannot fire an employee for taking FMLA leave.

Who can see my FMLA paperwork?

You should only allow those who administer leave to have access to the information in these medical records. That being said, the parties listed below may have access to certain information depending upon the situation: Managers or supervisors who must be informed of work restrictions or accommodations.

Who approves FMLA at work?

The U.S. Department of Labor administers FMLA; however, the Office of Personnel Management administers FMLA for most federal employees.

How do companies track FMLA?

Keep track of the employee's work schedule.

Here's how to track intermittent FMLA leave: Record the team member's schedule during the pay period (how many hours they worked) and subtract it from how many hours they took of FMLA. Let's say your employee is scheduled to work 60 hours during the pay period.

Does HR call to verify doctor notes?

If you're wondering, can my employer call my doctor to verify a note? —the answer is yes, but only to confirm the authenticity of the certification, not to inquire about specific medical details.

What to do if human resources calls you?

Ask questions for an investigation

Even if you're not the central subject of the investigation, HR may call you in for a meeting to discuss any knowledge you have on the matter. This could include anything you've heard or witnessed regarding the investigation.

Can HR go through your phone?

Yes. Your employer can record or monitor calls on your work phone for quality control purposes. The law requires that employers stop listening in as soon as they realize that a call is personal.

Why would someone be denied FMLA leave?

However, your employer may have reasons for denying your request.
  • Eligibility issues. One reason your employer might deny a request for intermittent FMLA is eligibility. ...
  • Insufficient certification. Employers can also deny intermittent FMLA if the medical certification is insufficient. ...
  • Business operations concerns.

What is the diagnosis for FMLA leave?

CERTIFYING A SERIOUS HEALTH CONDITION. The FMLA defines a serious health condition as an illness, injury, impairment, or physical or mental condition that involves either inpatient care or continuing treatment by a health care provider. An FMLA serious health condition generally involves a period of incapacity.

Can FMLA be questioned?

Under the FMLA regulations, once an employer receives notice that an employee may be eligible for FMLA leave, the employer is permitted to request a medical certification to confirm the employee's need for leave.

Can my doctor deny FMLA?

Unfortunately, there is nothing in the law that requires a doctor to fill out FMLA paperwork.

What can you not do while on FMLA?

It's fine to continue to work while you're on FMLA, as long as you're doing it voluntarily and not because your employer is forcing you. Another thing you can't do is lie to your employer about why you're taking FMLA. That's called fraud – it's going to get you fired.

What medical conditions qualify for FMLA?

FMLA - Serious Health Condition
  • Alzheimers disease;
  • chronic back conditions;
  • cancer;
  • diabetes;
  • nervous disorders;
  • severe depression;
  • pregnancy or its complications, including severe morning sickness and prenatal care;
  • treatment for substance abuse, multiple sclerosis;

What is considered FMLA harassment?

Whether physical or verbal, FMLA harassment occurs if your employer or another employee intimidates you. Intimidation can happen before, during or after you take FMLA leave. Typically, these threats involve your current job or future with the company.

What is an example of FMLA retaliation?

Understanding FMLA Retaliation in California

FMLA retaliation occurs when an employer takes negative action against an employee because they used or tried to use their FMLA leave rights. This can include being fired, demoted, losing a promotion, having pay reduced, or even being given a less desirable job.

Can my employer fire me for taking FMLA?

An employer can't fire or otherwise discipline an employee for requesting or taking FMLA leave. The FMLA expressly prohibits retaliation or discrimination against employees exercising their rights under the act. But employees on FMLA leave don't have complete job security.