Can you void a signed DocuSign document?

Asked by: Prof. Maxie Reynolds I  |  Last update: May 8, 2025
Score: 4.7/5 (67 votes)

Only the sender is able to void the document and only if not everyone in the signature process has completed their action. Therefore, it is probably best to contact the sender via email or call and ask them to void the envelope for you.

Can you void a DocuSign after it has been signed?

You can only correct or void envelopes in an In-process state: Created, Sent, and Delivered. Once an envelope is in a terminal state: Completed (signed), Declined, or Voided it can no longer be corrected or voided. You will need to contact the sender to negotiate with the sender to delete the document.

Can you revoke a DocuSign signature?

Once you have signed a document, the envelope continues on to the next recipient for signature, which is why you cannot unsign it. The only individuals who can revise your signature are the Sender or a Recipient who is the Allow to Edit Recipient Type in the envelope settings.

Can you retract a DocuSign document?

How to Cancel a Document. Any stand-alone or voided document can be canceled even when all signatures have been obtained. However, if the document has an attached payment request, it must be in the status of unpaid, overdue, or failed, otherwise it cannot be deleted.

Is it better to void or delete in DocuSign?

Note that deleting an in-process envelope does not void it for the signers - they can still sign unless you void it first. Deleting only removes it from the sender's view. In summary, void an envelope to cancel the signing process, but keep a record.

How to Void a DocuSign After Signing (How to Cancel or Void an eSignature Document)

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What is the difference between delete and void?

Understand the difference between voiding and deleting a transaction. If you void a transaction, the record of it remains in QuickBooks but it won't affect your books. If you delete a transaction, it's entirely removed from your books and won't appear in any reports or accounts.

How to reject signature in DocuSign?

Open the email notification and select REVIEW DOCUMENT. In the upper right of the envelope, select OTHER ACTIONS and select Decline to Sign. Confirm that you understand that declining to sign voids the envelope not only for yourself, but also for all the other recipients of the envelope.

Can you retract a signed document?

If a vitiating factor exists, you can legally cancel a signed contract in a process known as rescission. Both parties will be put back in the position they had been in prior to the contract's existence.

Can DocuSign be retracted?

When a document has been sent to DocuSign for signature, it's possible to retract it so that the signature request is canceled.

Can you recall a signed DocuSign?

If the envelope has the Completed status, that is, it has already been signed by all recipients, unfortunately it is not possible to make any changes or revoke signatures - for compliance reasons.

Can you correct a signed DocuSign document?

For most forms, once you have completed your part of the form, neither you nor any other reviewers can make changes to the fields you've completed. A sender can, however, make changes to recipient information if the recipient has not yet completed their part of the form.

Can you undo a signature?

For security reasons, you're only allowed to remove your own signature. If someone else has already signed the PDF, the only way to remove their signature is to ask the signer to edit the document.

Is a DocuSign signature legally binding?

Are DocuSign's electronic signatures legally binding? DocuSign eSignatures are valid and legally binding across the globe and in use in 188 countries around the world.

Can I cancel DocuSign after signing?

Voiding through the DocuSign Mobile App

Users can easily navigate the app to locate the signed document they wish to void. Once the document is selected, they can initiate the cancellation process with just a few taps.

What is the difference between void and cancel?

Void - A void can be performed the same day that an order came in. The payment gateway will delete the transaction, the buyer will not be charged and there will be no transaction fee's to pay. 2. Cancel - A cancellation is performed when a buyer or seller asks for an order not to be shipped.

Can you change a DocuSign document after signing?

While signed DocuSign documents can be edited, there are limitations to the extent of changes that can be made post-signature. Modifying signed documents on DocuSign primarily involves correcting minor errors, updating non-essential information, or appending additional pages.

Can I void a DocuSign after signing?

Only the sender is able to void the document and only if not everyone in the signature process has completed their action. Therefore, it is probably best to contact the sender via email or call and ask them to void the envelope for you.

How do I revoke my signature on DocuSign?

First, log in to your DocuSign account and navigate to the document that needs the signature removed. Locate the signed document in your account dashboard, then click on 'Actions' and select 'Revoke Signature. ' This will initiate the process of unsigning the document.

Can you pull back a DocuSign document?

To initiate the process, log in to your DocuSign account and navigate to your 'Manage' section. Locate the specific document you wish to recall within your list of files and open it to view the details. Look for the 'Actions' button, from which you can select 'Recall' to retrieve the document.

Can a signed contract be rescinded?

Rescinding a contract may be an option if there is proof that there was a material error in the contract. Evidence of fraud, mutual errors, lack of legal or mental capacity, duress and undue influence, or one party not fulfilling its obligation can also lead contracts to be voided.

Can you retract a DocuSign?

You can void any of your sent envelopes that have not yet completed. You can only void envelopes that you sent or manage, or are shared with you, and that are still in process. Envelopes with a status of either Waiting For Others, Needs to Sign, or Needs to View are in process. Note: You cannot unvoid an envelope.

How to void a signed agreement?

How to void a contract
  1. Prove its invalidity.
  2. Use capacity to end it.
  3. Agree to mutually void it.
  4. Exercise the “cooling off” rule.
  5. Use the terms of a voidable contract.

How do I cancel a signature request in DocuSign?

To cancel a signature request:
  1. Go to the Signatures page, or the signature request details page,
  2. Click on "..." at the right of the signature request you want to cancel,
  3. Click "Cancel request"
  4. Click "Choose a reason" and select the reason why you want to cancel your signature request.

What is the difference between delete and void in DocuSign?

Deleting an envelope does not remove the envelope from the Inbox of Recipients (if they have a DocuSign account). On the Recipient side they have an envelope that was Sent to them and they can “decline to sign” during their Recipient action which acts as a Client side “void”, the envelope is dead.

How do you revoke consent in DocuSign?

Revoking individual consent

Select your profile picture at the top right of the screen and choose Manage Profile. Select the Connected Apps tab. This shows you a list of all apps that you have given consent to make calls on your behalf. Select Revoke on an app's row to revoke its consent.