How do I report a company in Nigeria?

Asked by: Aniyah Hoeger  |  Last update: November 4, 2023
Score: 4.2/5 (54 votes)

Your letter of Complaint should be addressed to the Director, Consumer Protection Department. You can submit your letter at the CBN Head Office OR at any of the Central Bank of Nigeria branches of nationwide.

How do I write a complaint letter to CBN?

Name, Address, Contact Phone Number & E-mail of the Complainant; • Name of your Financial Institution; • Personal banking details (Do NOT include PIN & Passwords, please;) • History/Date of the transaction in dispute; • Amount claimed (if any); • Attach relevant documents to support you claim and; • Evidence to show ...

Which agency is responsible for consumer protection in Nigeria?

CPC is established under Consumer Protection Council Act, Cap 25, 2004 Laws of the Federation of Nigeria, to promote and protect the interest of consumers over all products and services. In a nutshell, it is empowered to; Eliminate hazardous & substandard goods from the market.

How do I report a local company?

File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.

How do I send an email to CBN?

You fit contact di CPD through email: cpd@cbn.gov.ng or write letter of complaint to di Director, Consumer Protection Department go CBN Headquarters of any CBN branch for di kontri.

2017 Report: Impact Of U.S Companies In Nigeria

24 related questions found

How do I report an illegal transaction?

For more details, give a missed call on 14440. If someone has fraudulently withdrawn money from your bank account, inform your bank immediately. When you notify the bank, remember to take acknowledgement from your bank. The bank has to resolve your complaint within 90 days from the date of receipt.

Where do I report a bank for unfair practices in Nigeria?

Contacting Consumer Protection Department (CPD)

You can submit your letter at the CBN head office or at any of the CBN branches nationwide, The CBN deals with all financial related complaints insofar as it is against a Financial Institution within its regulatory purview.

What to do if a company won't refund you?

Get Outside Help
  1. Contact your state attorney general or consumer protection office. ...
  2. Contact a national consumer organization. ...
  3. Contact your local Better Business Bureau. ...
  4. File a report with the Federal Trade Commission. ...
  5. Visit USA.gov/consumer.

How do you get back at a business that has wronged you?

There are several, but all have limitations.
  1. File a report with local police. ...
  2. File a complaint with the state attorney general. ...
  3. Submit a review or complaint to the Better Business Bureau. ...
  4. Go to small claims court. ...
  5. Get a private lawyer.

How do I report a bad business to local news?

Send a tip to your local news station.

Many local news stations have investigative reporting teams that investigate consumer complaints about local businesses. You can usually find a tip form on the news station's website. They also may have a local or toll-free number you can call to provide your tip.

How do I email consumer protection in Nigeria?

Consumer Protection Department, Central Bank Nigeria, Abuja Or Send an email to: cpd@cbn.gov.ng attaching documentary evidence.

How do I email the Consumer Protection Council of Nigeria?

FCCPC Nigeria on Twitter: "@spmmoi Sir, you may contact us via email at contact@cpc.gov.ng" / Twitter.

How can you seek redress in Nigeria?

Complaints to the National Human Rights Commission

The National Human Rights Commission is established for the promotion and protection of human rights in Nigeria. If you feel your rights have been violated, you can file a complaint to the Commission.

How do you write a powerful complaint letter?

Tips for writing a successful complaint letter
  1. the subject of your complaint.
  2. your original expectation about the subject.
  3. what went wrong.
  4. details of any attempts by the other party to put right the problem, and why they did not work.
  5. why the fault or error or action affects you so greatly.
  6. what compensation you seek.

How do I file a professional complaint letter?

Information To Include in Your Letter
  1. Give the basics.
  2. Tell your story.
  3. Tell the company how you want to resolve the problem.
  4. Be reasonable.
  5. File your complaint.
  6. Your Address.
  7. Your City, State, Zip Code. [Your email address, if sending by email]
  8. Date.

How do I write a letter of complaint to authority?

To write a complaint letter, you can start with the sender's address followed by the date, the receiver's address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters. Body of the Letter explaining the reason for your letter and the complaint.

What to do if a business mistreats you?

If you are being treated unfairly in the workplace, there are a number of steps you can take in order to protect your rights:
  1. Document The Unfair Treatment. ...
  2. Report The Unfair Treatment. ...
  3. Stay Away From Social Media. ...
  4. Take Care Of Yourself. ...
  5. Contact An Experienced Lawyer.

What is the best revenge for someone who hurt you?

"The best revenge is living well." Act as if whatever happened that provoked your revenge affected you in no way. Put up barriers and get on with things as you always do. Even if you're stuck in a jam because of what someone has done to you, hold your head up high and don't let them see how it has hurt you.

Is it illegal to ruin someone's business?

It is illegal for a person to sabotage a business and may face civil and criminal liability. The saboteur can be an employee, business partner, or competitor.

Can the BBB help me get my money back?

Getting Your Money Back

Having the BBB mediate your complaint can sometimes result in a refund, but the BBB isn't able to force companies to fix the dispute. There are a few other places where you can report a problem that might or might not result in getting your money back.

Is it legal for a company to say no refunds?

Yes, it is legal to offer a no return policy. There are no laws that prohibit no return policies, but there are laws that require businesses to clearly display their no return policy if they have one.

Is it illegal to have no refund?

'No refunds' signs are illegal. Businesses must not deny your legal rights. You are entitled to a refund, repair, replacement or repeat service if goods or services do not meet your consumer guarantees.

Which bank has most complaints in Nigeria?

A further breakdown showed Access Holdings Plc had the highest number of customer complaints with 2.82 million, United Bank of Africa Plc, with 1.41 million, and Guaranty Trust Holding Company, with 1.01 million complaints.

Can you sue a bank in Nigeria?

Hopefully, the CBN resolves the complaint between you and the bank. However, if the CBN fails to resolve the complaint, you have the right to take the case to court. In any situation, you always have the right to take any complaint to court, but you have to exhaust all pre-court resolution options first.

What are the unethical practices in Nigerian banks?

On the other hand, the commonly observed unethical practices to the bank customers include unauthorized tampering with customer's account, lack of confidentiality in respect of customer's account, excessive charges on transactions, excessive charge of interest on loans, creating difficult and sometimes impossible ...