How to resolve conflict?

Asked by: Dr. Wayne Wilderman PhD  |  Last update: July 10, 2025
Score: 4.3/5 (66 votes)

Some Ways to Resolve Conflicts
  1. Talk directly. Assuming that there is no threat of physical violence, talk directly to the person with whom you have the problem. ...
  2. Choose a good time. ...
  3. Plan ahead. ...
  4. Don't blame or name-call. ...
  5. Give information. ...
  6. Listen. ...
  7. Show that you are listening. ...
  8. Talk it all through.

What are 5 ways to resolve conflict?

5 conflict resolution strategies
  • Avoiding. This method involves simply ignoring that there may be a conflict. ...
  • Competing. Competing is an uncooperative, overly assertive method used by people who insist on winning the dispute at all costs. ...
  • Accommodating. ...
  • Collaborating. ...
  • Compromising.

What is the best way to deal with conflict?

The best approach for resolving conflict is to communicate openly and honestly about the issue at hand, be willing to compromise and listen to the other person's perspective, and work together to come up with a mutually beneficial solution.

How to resolve conflict at work?

Important steps in this process include:
  1. Identify the problem. Find out what the source of the conflict is and in what stage the conflict is in. ...
  2. Give both sides a voice. ...
  3. Work through the differences. ...
  4. Identify solutions. ...
  5. Reach a compromise. ...
  6. Keep communication channels open. ...
  7. Do follow-up.

What are the 3 C's for resolving a conflict?

Three C's for resolving conflict
  • Metrics are critical, but metrics are mirrors. ...
  • Communicate: This may seem like an obvious step, but making a genuine effort to resolve the problem is often the first step in solving the situation. ...
  • Consistency: Make sure that your approach to conflict is consistent. ...
  • Composure: Stay calm.

A hostage negotiator on how to resolve conflict | Karleen Savage | TEDxValparaisoUniversity

24 related questions found

What are the 5 A's of conflict resolution?

The authors suggest a five-step approach to managing conflict: assessment, acknowledgement, attitude, action, and analysis. Conflict management begins with an assessment of the sources of the conflict, the individual characters involved and their goals, and the communication environment.

What are the 3 P's of conflict?

The 3 P's of Conflict: Power, Prejudice, Perception.

How to motivate staff at work?

How to Motivate Employees: 9 Helpful Tips
  1. Focus on developing a positive work culture.
  2. Encourage creativity and innovation.
  3. Foster recognition and appreciation within the company.
  4. Offer flexible scheduling.
  5. Promote teamwork and collaboration.
  6. Set clear and measurable goals.
  7. Give your employees a sense of purpose.

How to deal with confrontation at work?

The Checklist
  1. Start out calm.
  2. Clarify the problem.
  3. Choose a neutral space.
  4. Ask to chat.
  5. Tackle the issue.
  6. Seek a resolution.
  7. Thank them for hearing you out.

How to manage stress at work?

There are lots of things you can do to manage stress at work.
  1. Plan your workload. If your workload is causing stress, think about how much work you can take on. ...
  2. Spot the signs of work stress. ...
  3. Talk to your employer. ...
  4. Get further help. ...
  5. Try stress-relieving activities.

How to end conflict without fighting?

How to Resolve Disagreements with Your Partner Without Fighting
  1. Repair Attempts. ...
  2. Use an “I Feel…” ...
  3. Find Common Ground. ...
  4. Let Them Know When You are Getting Too Emotional. ...
  5. Apologize. ...
  6. Get on Their Side. ...
  7. Start Over. ...
  8. Repair Attempts Will Keep Your Marriage in Good Shape.

What to say to resolve conflict?

  • #1 'Let's take a break and get back to this issue when we've thought about it and cooled down a bit'
  • #2 'Help me understand where you're coming from'
  • #3 'Thank you for being honest with me'
  • #4 'How can I support you? ...
  • #5 'What I heard you say is… ...
  • #6 'When you said/did that, I felt…'
  • #7 'I agree with you on…'

Why can't I deal with conflict?

If your early life experiences left you feeling powerless or out of control, conflict may even be traumatizing for you. If you're afraid of conflict, it can become a self-fulfilling prophecy. When you enter a conflict situation already feeling threatened, it's tough to deal with the problem at hand in a healthy way.

How do you best deal with conflict?

Some Ways to Resolve Conflicts
  1. Talk directly. Assuming that there is no threat of physical violence, talk directly to the person with whom you have the problem. ...
  2. Choose a good time. ...
  3. Plan ahead. ...
  4. Don't blame or name-call. ...
  5. Give information. ...
  6. Listen. ...
  7. Show that you are listening. ...
  8. Talk it all through.

What is the cause of conflict?

There are five main causes of conflict: information conflicts, values conflicts, interest conflicts, relationship conflicts, and structural conflicts. Information conflicts arise when people have different or insufficient information, or disagree over what data is relevant.

Is it better to ignore or confront?

In some situations, it can be healthy to postpone dealing with an issue until you have more time to gather additional information and reflect on what you'd like to say, especially if it's not a pressing or urgent issue. But addressing the situation directly can help you avoid difficult emotions and worsening tension.

How to stop shaking when in a confrontation?

Practice deep breathing to let go of stress

When you are worried and start shaking, your body may release adrenaline. This chemical release is a defensive biological response that can feel overwhelming. Slowing your breathing may help stop a flood of stress hormones and reduce shaking.

How to deal with a difficult colleague?

Try to set boundaries with a difficult co-worker. If they make it hard for you to feel comfortable at work, it may be time to let them know they are crossing a line and confront the situation. When sharing how they make you feel, use "I" language so they better understand your perspective.

How to handle problem employees?

How to Deal With a Difficult Employee
  1. Be timely and deal with issues as they arise.
  2. Be open to the employee's perspective.
  3. Keep it short, and let the employee respond.
  4. Show empathy and genuine care.
  5. Don't sandwich negative feedback between positive reinforcement.
  6. Give positive feedback when it's deserved.

How to encourage your boss?

Find out what motivates your boss, and spend time on a one-to-one basis with them to learn how you can help with their career goals. Give feedback showing how their work contributes to the people your organization is helping, and try to engage them with your own enthusiasm.

How to empower people at work?

How to empower employees in 9 steps
  1. Develop a working template for every task. ...
  2. Entertain person to person engagements. ...
  3. Delegate responsibility for different tasks. ...
  4. Provide valuable resources. ...
  5. Encourage and support external education. ...
  6. Communicate honest feedback to employees.

How to resolve task conflict?

The best way to manage and resolve task conflict is through the use of problem-solution statements. Problem-solution statements force team members to define a problem and identify a possible solution, causing them to test their beliefs and assumptions and focus on the tangible facts of the situation.

What are the 4 A's of conflict?

A way to help manage conflict is through anticipation. It's one of the four A's — anticipating, accepting, appreciating, and acknowledging — that Raitt teaches planners to use to help manage conflicts.

What are the 3 F's of conflict resolution?

Let me share my 3 Fs Plus of Conflict Resolution: Feelings. Frustration. Fairness.