How to take legal action against EA?

What is the average payout for a class action lawsuit?

There's no single "average" class action payout per person because amounts vary drastically, from a few dollars in massive consumer cases (like $10-$100 for false advertising) to potentially thousands in cases with severe harm (like certain data breaches or medical issues), with large total settlements often divided among millions, reducing individual payouts. Payouts depend on settlement size, number of claimants, severity of damages, and legal fees, meaning small claims might yield modest checks while substantial ones can reach higher amounts, especially with documented losses.
 

Why does EA have such a bad reputation?

Since the 2010s and before, the video game company Electronic Arts (EA) has been at the center of numerous controversies involving acquisitions of companies and anti-consumer practices in their individual games, as well as lawsuits alleging anti-competitive practices on EA's part when signing sports-related contracts.

How do I open a case on EA?

Select the EA app (the orange box with the EA logo in the middle), select topic, select issue, and finally select contact option. Use the live chat option since it is much faster. If the live chat option is not available you need to change the topic and issue a bit until you get the live chat option.

How to request EA Play refund?

EA Play for PC memberships are generally not refundable. If you think you might be entitled to a refund, contact us to request one. In certain countries, consumer law includes a Right of Withdrawal, which is the right to cancel orders of digital content.

How do I ask for a refund request?

To request a refund, politely contact the seller with your order details, clearly state you want a refund (or exchange/credit), explain your legitimate reason (e.g., faulty, unmet expectations), and provide documentation like receipts, staying calm and taking notes; for digital items, use platform-specific portals like Apple or Google Play, often contacting the developer first, while tax refunds require filing a return.
 

Does EA respond to ban appeals?

They will respond it just takes time for them to review everything and respond. If your initial appeal is denied, then you can submit a second appeal. Keep an eye on your emails spam and junk folder, just to make sure you do not miss any communication from the EA TOS department.

Is error 600 permanent ban?

No, Error Code 600 on Roblox isn't inherently a permanent ban from the entire platform; it means the creator of a specific game (experience) has banned your account from their experience for violating their rules or Community Standards, often for ban evasion, though the ban can feel permanent if the developer doesn't lift it. You can still play other Roblox games, but to get unbanned from that specific experience, you must directly contact the experience creator, as Roblox Support can't overturn these developer-issued bans. 

How long do EA soft bans last?

Hey @dsarah379, Typically soft-bans last about 24 hours.

Is it better to sue or settle?

It's generally better to settle for faster, private, and less expensive resolution, avoiding trial risk, but suing (litigating) might be better if liability is disputed, you need maximum compensation for severe injuries, or the defendant won't negotiate fairly, though it's slower, costlier, and public. The best choice depends on your case's strength, financial needs, goals (closure vs. precedent), and the defendant's willingness to compromise. 

What evidence is needed for a gaming lawsuit?

For a gaming lawsuit, you need evidence of a diagnosed addiction, proving harm (psychological, financial, social), linking that harm directly to specific game design features (like loot boxes), and showing the company's responsibility, often using expert testimony, detailed play/spending logs, medical records, and witness statements to establish causation and damages. 

What is the 40 second rule in gaming?

The "40-second rule" in gaming is a level design guideline for open-world games, suggesting players should encounter something interesting (a point of interest, event, or distraction) roughly every 40 seconds of travel to maintain engagement and make the world feel alive, a concept popularized by developers of The Witcher 3. It prevents players from just running in straight lines by placing content like caves, combat, or herbs within that timeframe, making the world feel dynamic without being overwhelming.
 

How long do EA refunds take?

Refunds can take up to 14 working days to be reflected in your account. This is due to a number of reasons, once EA refunds a purchase then it is up to your bank/card issuer and clearing house they use how long it will take to reach you.

Can I get a refund if I bought a game digitally?

Yes, you can often return digital games, but it depends heavily on the platform (Steam, Xbox, PlayStation, Nintendo) and its specific refund policy, usually requiring you to request the refund within a short window (like 14 days) and have very little playtime (e.g., under 2 hours), otherwise, refunds are typically only for faulty or broken games, not just because you don't like them. 

Can you refund PS5 games?

Yes, you can get refunds for PS5 games, but strict conditions apply: the request must be within 14 days of purchase, and the game must not have been downloaded, streamed, or used, with a brief play (around 20 minutes) also usually disqualifying you. Refunds are typically processed via the PlayStation website or app's transaction history, not directly on the console. 

Can EA help with account recovery?

If you don't have access to your email address or can't log in using a connected account, we can try to recover your account. Get in touch with us.To help us recover your account as quickly as possible, have this info ready: the original email address on your EA Account.

How do I see what EA account is linked to my PSN?

Connections. You can view your connected accounts, like your linked PlayStation™ Network IDs and Xbox gamertags, and any apps you've authorized for your account in Connected Accounts. Find information about your connected accounts on the Connected Accounts tab in your EA Account settings.

How to claim a key on EA?

Follow our video guide for more info.

1. Log in to the Payment and Wallet tab of your EA Account.
2. Select Redeem a product code.
3. Type in your product code, then select Next.
4. Find the product and select Confirm.

What is the biggest flop in gaming history?

While subjective, the biggest recent flop is arguably Concord, a PlayStation hero shooter that flopped spectacularly in 2024, leading to its servers being shut down and refunds issued after mere weeks, representing a massive financial loss for Sony due to poor sales (around 25k units) and tiny player counts despite huge development costs and hype. Historically, E.T. the Extra-Terrestrial for Atari is infamous for contributing to the 1983 video game crash, while Daikatana (2000) is a classic example of developer overconfidence leading to disaster.
 

Why is EA struggling?

“The game business is, in a sense, a form of gambling, which makes it inherently unstable.” Earlier this year, Electronic Arts cut hundreds of jobs, its third mass layoff since 2023. The company has also shut down studios and canceled several projects, such as a game based on the Black Panther franchise.