Is there no refund policy in India?
Asked by: Curtis Keebler | Last update: December 20, 2025Score: 4.8/5 (29 votes)
However, at the same time it is necessary to note, that as there is no particular law that exclusively forbids no-refund clause (unless there is certain circumstance like delivery of defective goods) or makes contracts void, judgements in these cases primarily depend on the discretion of court and circumstances of the ...
Is no return policy legal in India?
“Goods once sold will not be taken back or exchanged” is an illegal condition constituting an unfair trade practice under the Consumer Protection Act, the Ernakulam District Consumer Disputes Redressal Commission has said.
Can there be a no refund policy?
Signs that state 'no refunds' are unlawful, because they imply it is not possible to get a refund under any circumstance - even when there is a problem with the goods or service, like a defect or lack of due care and skill.
What are the refund laws in India?
Role of the Consumer Protection Act, 2019
The Act provides that: The right to return any durable or semi-durable items for a refund within 15 days of the original purchase date, provided that the items are sent back in their original packaging, undamaged, and without any size or form changes.
Can you sue a company for not refunding your money in India?
Under Section 420 of the Indian Penal Code (IPC), you can sue them for fraud if they deceived you to get the money. Additionally, you can file a case under Section 406 of the IPC for criminal breach of trust.
ਲੱਭ ਲਏ ਸੁਖਬੀਰ ਧੜੇ ਨੇ ਨਵੇਂ ਜੱਥੇਦਾਰ ? ਬਾਗ਼ੀ ਆਗੂਆਂ ਨੇ ਛੱਡੇ ਪੈਰ ! Oneindia Punjabi
What to do if someone doesn't return your money in India?
You can file a complaint with the police if you believe that someone has unlawfully withheld money owed to you. Provide the police with all relevant details, including evidence of the debt and any attempts you've made to recover the money through negotiation or legal means.
What if a company refuses to refund you?
Contact your state attorney general or state consumer protection office. These government agencies might mediate complaints, conduct investigations, and take other action against those who break consumer protection laws. Contact a national consumer organization.
Do you legally have to give refunds?
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
What to do if a seller refuses to refund in India?
issue a legal notice through an advocate and file civil recovery of money suit against him along with interest. consult a local lawyer in this regard. Making payment through bank itself is proof of payment. If seller hide some material fact about the property intended to sell it will be treated as fraudulent.
What are the rules for refund in RBI?
Section 28: Notwithstanding anything contained in any enactment or rule of law to the contrary, no person shall of right be entitled to recover from the Central Government or the Bank, the value of any lost, stolen, mutilated or imperfect currency note, provided that the Bank may, with the previous sanction of the ...
Is there a no refund policy?
There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices. Retailers that don't offer refunds must clearly display this fact at the place of sale.
How come I never get a refund?
An incomplete return, an inaccurate return, an amended return, tax fraud, claiming tax credits, owing certain debts for which the government can take part or all of your refund, and sending your refund to the wrong bank due to an incorrect routing number are all reasons that a tax refund can be delayed.
What happens if someone refuses a refund?
If you can't get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn't help, you can contact the Consumer Ombudsman.
Is no refund illegal?
Businesses can't take away a consumer's right to a refund or replacement for faulty products or services. It's illegal for businesses to rely on store policies or terms and conditions which deny these rights. For example, policies which say 'no refunds' or 'no refunds or exchanges on sale items'.
What happens if you don't return company laptop in India?
Since the Laptop belongs to the Company itself which you cannot retain in an unauthorised manner. However, you can seek the legal remedy available Under the provisions of law. But prior to that get a detailed Representation served upon the Company explaining your claim and position.
What is no obligation to return India?
While applying for a H1B visa, J-1 visa holders are required to submit to the US authorities a NORI Certificate waiving the condition of the two-year stay back in India. The applicants who require such a J1-waiver need to apply for a NORI Certificate to the Indian Missions/Posts concerned in USA.
Can a seller say no returns?
If you stated in your listing that you don't accept returns when a buyer changes their mind, you're not obliged to accept their return request. However, if you do, you'll be providing a great customer experience and encouraging the buyer to purchase from you in the future.
What to do if a company is not refunding money in India?
In case money is not refunded by the company you can send a legal notice demanding payment of full dues. In case it is not done then file a complaint in consumer forum for deficiency in service. Also you can register criminal complaint of cheating against the defaultors.
What if someone is not returning my money in India?
File A Criminal Suit
If the borrower not only refuses to pay back your money but also deceives or cheats you, then you can file a criminal case based on Section 20 of the Indian Penal Code (IPC) for cheating and Section 406 of the IPC for criminal breach of trust.
What to do if a company won't refund you?
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
Can I refuse to pay a cancellation fee?
Been asked to pay a cancellation charge? Did you know? A business can only keep the payments you've made in advance or ask you to pay a cancellation charge if it's fair to do so. A charge is not fair just because it's included in the contract you signed.
Is it OK to refuse a refund?
If the company can still get the item you ordered, you can refuse the refund and request the item ordered, however if the item is out of stock, then it's best you accept the refund, and buy it elsewhere, if you can.
Can I sue if I don't get a refund?
In conclusion, it is possible to sue a company for not refunding your money if they have breached their contract or violated consumer protection laws. Seeking legal advice and understanding your rights as a consumer is crucial in determining the best course of action in such situations.
What if a merchant won't give me a refund?
What happens if a retailer refuses a refund? The customer can file a dispute with the issuing bank if they have a legitimate reason to claim a refund and a retailer refuses to issue it.
What if a company does not refund you?
First you file a complaint with the company about this incident. Then you file a police report for fraud, or attempt to commit fraud. Even if the police refuse to do anything about it, you now have the legal ammunition you need to support their fraud when you sue them in Small Claims Court.