What are the 9 levels of conflict?
Asked by: Arnoldo Kessler PhD | Last update: August 17, 2025Score: 4.9/5 (60 votes)
- STAGE 1: HARDENING.
- STAGE 2: DEBATES AND POLEMICS.
- STAGE 3: ACTIONS, NOT WORDS.
- STAGE 4: IMAGES AND COALITIONS.
- STAGE 5: LOSS OF FACE.
- STAGE 6: STRATEGIES OF THREATS.
- STAGE 7: LIMITED DESTRUCTIVE BLOWS.
What are the 9 stages of conflict escalation according to Glasl?
- Stage 1–3: mediation.
- Stage 3–5: process guidance.
- Stage 4–6: sociotherapeutic process guidance.
- Stage 5–7: intercession, intermediation.
- Stage 6–8: arbitration, court action.
- Stage 7–9: forcible intervention.
What are the levels of conflict?
- Intrapersonal conflict. Intrapersonal conflict is conflict within one person. ...
- Interpersonal conflict. Conflict can also take form in an interpersonal conflict, where two individuals disagree on some matter. ...
- Intergroup conflict. ...
- Interorganizational conflict.
What is the first step in the nine-step model of conflict resolution?
Step One: Recognize the Problem
The most important first step is to admit that there is a problem and decide to take action. This may seem like a small step, but it's necessary to get the ball rolling.
What are the 5 levels of escalation?
The five categories include Level One or Verbal, Level Two or Weaponless, Level Three or Less Lethal Weaponry, Level Four or Lethal Force (Defensive), and Level Five or Lethal Force (Offensive). The officer's response should begin at Level One, where he employs verbal crisis intervention techniques.
The 9 escalation stages according to Friedrich Glasl - conflict analysis
What are the 7 stages of de-escalation?
- Calm. ...
- Trigger. ...
- Escalation. ...
- Higher Escalation. ...
- Crisis. ...
- De-escalation. ...
- Recovery. ...
- Train with the experts.
What are the 5 levels of force?
- Officer presence represents the first level, where no force is used. ...
- Verbalization represents the second level, where force is non-physical. ...
- Empty-hand control is the third level. ...
- Less lethal methods make up the fourth level. ...
- Lethal force is the final level.
What are the 7 steps in conflict?
- Set a Discussion Time. ...
- Invite a Third Party. ...
- Figure Out the Main Issue. ...
- Establish Common Goals. ...
- Discuss how to Meet Goals. ...
- Agree on a Way Forward. ...
- Determine Resolution Roles.
What are the 5 stages of conflict?
Pondy's model of organizational conflict was formulated in 1967, defining the conflict process as a dynamic among individuals, and is made up of five stages of conflict: latent stage, perceived stage, felt stage, manifest, and conflict aftermath.
What is the ladder of conflict?
The Conflict Ladder can be used to understand how a conflict might escalate and what steps can be taken to defuse it. It's important to understand that any given conflict will always escalate and take a turn for the worse if no party takes the initiative to actively defuse it.
What are the 5 steps to conflict resolution?
- Step 1: Identify the source of the conflict. The more information about the cause of the conflict, the more easily it can be resolved. ...
- Step 2: Look beyond the incident. ...
- Step 3: Request solutions. ...
- Step 4: Identify solutions both disputants can support. ...
- Step 5: Agreement.
What are the four A's of conflict?
So here's a simple way to remember a conflict resolution process. Four A's: Acknowledge, Accept, Appreciate, Apologize. Acknowledge: that a problem, conflict, misunderstanding exists. Climb out of the comfort of denial.
What is the hierarchy of conflict?
Hierarchy conflict, a dispute among members over the rank order of influence in the team, often impairs team processes and outcomes. The current literature often operates from the assumption that self-interest must be high when team members engage in hierarchy conflict.
What are the final stages of the conflict process?
- Potential opposition or incompatibility.
- Cognition and personalization.
- Intentions.
- Behavior.
- Outcomes.
What are some signs of stage 2 emotional confrontation?
- Yelling. ...
- Off-handed Remarks. ...
- Changes in Behaviour. ...
- Dysfunctional Meetings. ...
- Establish Company Policies. ...
- Mediating Between the Parties Involved. ...
- Set Up a Formal Agreement.
What are the five behaviors in responding to conflict?
- Avoidance. This approach to conflict reflects the belief that it is impossible to both accomplish your personal goals and maintain relationships while in a dispute. ...
- Accommodation. ...
- Competition. ...
- Compromise. ...
- Collaboration.
How many levels of conflict are there?
Four levels can be identified: within an individual (intrapersonal conflict), between two parties (interpersonal conflict), between groups (intergroup conflict), and between organizations (interorganizational conflict).
What is the 5 5 5 method of conflict?
The 5-5-5 method is simple, according to Clarke. When a disagreement comes up, each partner will take 5 minutes to speak while the other simply listens, and then they use the final five minutes to talk it through.
What is the ABC conflict triangle?
This analysis is based on the premise that conflicts have three major components: the context or situation, the behavior of those involved and their attitudes. These three factors influence each other, hence the arrows leading from one to another.
What are the 6 C's of conflict?
The 6 C's of conflict management are a set of principles that guide individuals towards effective resolution strategies. These principles include Communication, Comprehension, Compassion, Compromise, Collaboration, and Consistency.
What are the 5 A's of conflict resolution?
The authors suggest a five-step approach to managing conflict: assessment, acknowledgement, attitude, action, and analysis. Conflict management begins with an assessment of the sources of the conflict, the individual characters involved and their goals, and the communication environment.
What are 6 ways to resolve conflict?
- Talk directly. Assuming that there is no threat of physical violence, talk directly to the person with whom you have the problem. ...
- Choose a good time. ...
- Plan ahead. ...
- Don't blame or name-call. ...
- Give information. ...
- Listen. ...
- Show that you are listening. ...
- Talk it all through.
What are the 8 types of forces?
- Applied Force.
- Gravitational Force.
- Normal Force.
- Frictional Force.
- Air Resistance Force.
- Tension Force.
- Spring Force.
- Contact force.
What are the 5 fundamental forces?
In physics, a fifth force refers to a hypothetical fundamental interaction (also known as fundamental force) beyond the four known interactions in nature: gravitational, electromagnetic, strong nuclear, and weak nuclear forces.
What are the 7 levels of force?
- Officer presence. The visual presence of a law enforcement officer may be enough force to obtain compliance with lawful requests.
- Verbal commands. ...
- Soft controls. ...
- Hard controls. ...
- Intermediate weapons. ...
- Lethal force.