What are the qualities of conciliation?

Asked by: Hanna Bogisich  |  Last update: August 2, 2025
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Like mediation, conciliation is a voluntary, flexible, confidential, and interest based process. The parties seek to reach an amicable dispute settlement with the assistance of the conciliator, who acts as a neutral third party.

What are the skills of conciliation?

As far as conciliation concept concerned, there are some key qualities of conciliator which are integrity, impartiality, ethics, qualifications and communications skills.

What are the principles of conciliation?

Conciliation proceedings are private and confidential and are conducted on a without prejudice basis. No person may refer to anything said at conciliation proceedings during any subsequent proceedings, unless the parties agree in writing or as ordered otherwise by a court of law.

What makes a good conciliator?

The Conciliator must remain impartial and independent, and cannot force either party to accept a particular outcome. However, the Conciliator can make suggestions on how to resolve the complaint, or provide their expert opinion on matters related to the dispute.

What are the features of conciliation?

Key features of Conciliation

Conciliation Officers are impartial. They do not: • Represent either the employer or the employee. Take sides or judge who is right or wrong. Give an explicit opinion on the merits of a claim.

Qualities Needed in an Arbitrator

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What are the strengths of conciliation?

Conciliation gives you and the other party an opportunity to: Tell your side of the story in a free and open discussion. Listen and get a better understanding of the other party's issues. Resolve the dispute mutually and quickly on the day.

What are examples for conciliation?

Typical examples of the types of issue dealt with in the conciliation process include claims for improvements in pay or conditions of employment, disciplinary cases, grading issues, disputes arising from proposed changes to the way work is done, company restructuring etc.

What is the role qualities and duties of conciliator?

Roles and responsibilities of a conciliator

Review relevant documents and information to help reach conclusions. Maintain a neutral position within a meeting to ensure both parties receive fair considerations. Allow parties involved to reach their own resolution.

What to expect at conciliation?

Generally, the complainant and respondent will then meet together with the conciliator. The conciliator will give both sides the opportunity to talk about the complaint and how they see things. After this meeting, the conciliator will help you talk about ways the complaint may be resolved.

What to bring to a conciliation?

You will need copies of:
  • your application.
  • the employer's response.
  • your notes and/or completed Worksheet - Preparing for conciliation.
  • your most recent pay slips.
  • any letters or emails from your employer to you about your work performance and/or dismissal.
  • any performance reviews.

What is the purpose of conciliation?

Conciliation is an ADR process where an independent third party, the conciliator, helps people in a dispute to identify the disputed issues, develop options, consider alternatives and try to reach an agreement.

What are the ethics of conciliation?

They shall act clearly in their relationship with the participants, they shall be honest and impartial, promote trust of the parties, act in good faith, be diligent and not seek their own interests, nor have interest in the agreement of the parties.

How to prepare for conciliation?

Guidelines for Respondents
  1. CONCILIATION. ...
  2. 1.1 Exhaust internal procedures and processes. ...
  3. 1.2 Consider all jurisdictional issues. ...
  4. 1.3 Check the CCMA referral form. ...
  5. 1.4 Avoid postponements. ...
  6. 1.5 Ensure appropriate representation. ...
  7. 1.6 Attend the hearing. ...
  8. 1.7 Be prepared.

What are the necessary skills for a conciliator?

Arbitrators, mediators, and conciliators must be able to clearly present and explain information, both orally and in writing, to opposing parties to settle disputes. Critical-thinking skills. Arbitrators, mediators, and conciliators must remain neutral and not let their personal assumptions interfere with proceedings.

Why is conciliation good?

Conciliation is a voluntary dispute resolution method where a neutral third party assists in reaching a mutually acceptable agreement. It is typically quicker and less expensive than litigation, helping preserve business relationships.

What is the mission of the conciliation?

The Federal Mediation and Conciliation Service, created in 1947, is an independent agency whose mission is to preserve and promote labor-management peace and cooperation.

What are the rules of conciliation?

(1) Conciliation proceedings are private and confidential and are conducted on a without prejudice basis. No person may refer to anything said at conciliation proceedings during any subsequent proceedings, unless the parties agree in writing or as ordered otherwise by a court of law.

What happens if conciliation fails?

In case of failure of conciliation (FOC) a report is sent to Government (IR Desks in Ministry of Labour). The Ministry of Labour after considering the FOC Report exercises the powers available to it under Section 10 of the Industrial Disputes Act and either refers the dispute for adjudication or refuses to do so.

How long does conciliation last?

If you start early conciliation before the deadline, you'll have at least 1 month after it ends to make your claim to a tribunal. Sometimes, you'll have more than 1 month because starting early conciliation extends the deadline for making a claim. Early conciliation lasts up to 6 weeks.

What are the disadvantages of conciliation?

The disadvantages of conciliation are:
  • It relies on both parties to accept the conciliator's decision.
  • It could be considered as too informal and not taken seriously.
  • The conciliation process isn't legally binding.

What are the functions of conciliation?

Therefore parties can attempt Conciliation without any risk. It is a non-binding procedure in which an impartial third party assists the parties to a dispute in reaching a mutually agreed settlement of the dispute.

What do you call a person who conciliates?

conciliator. kən-ˈsi-lē-ˌā-tər.

What to expect from conciliation?

A conciliation is an informal meeting between you, your attorney, the insurer's attorney, and a conciliator from the DIA. The conciliator will try to help the parties reach an agreement. If an agreement can't be reached, the claim is referred to an administrative judge for the next step — a conference.

What are the steps of conciliation?

Procedure for Conciliation
  • Step 1: Commencement of conciliation proceedings. ...
  • Step 2: Appointment of conciliators. ...
  • Step 3: Submission of written statement to the conciliator. ...
  • Step 4: Conduct of the conciliation proceedings. ...
  • Step 5: Administration assistance.

What are the duties of a conciliation officer?

A conciliation officer is required to investigate without delay the industrial disputes and make efforts to settlement thereof and for the purpose of bringing about a settlement of the dispute he may do all such things as he deems fit for the purpose of bringing parties to come to a fair and amicable settlement of the ...