What is Section 23 of the Banking Regulation Act, 1949 doorstep banking?

Asked by: Elenora Collins  |  Last update: April 12, 2026
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Section 23 of India's Banking Regulation Act, 1949, requires banks to get prior approval from the Reserve Bank of India (RBI) to open or change a "place of business," including offering doorstep banking services, which are seen as an extension of branch facilities. While initially restrictive, RBI later allowed banks to offer doorstep services (like cash pickup/delivery, document collection) to specific customers (like senior citizens, differently-abled) by framing Board-approved policies and getting RBI nod, treating it as a branch extension under this section, ensuring transparency and risk management.

What is Section 23 of the Banking Regulation Act 1949?

In terms of Section 23 of the Banking Regulation Act, 1949 (AACS) Primary (Urban) Co- operative Banks (UCBs) are required to seek prior approval of the Reserve Bank for opening any new place of business including offering services at the doorstep of the customer.

Who is not eligible for doorstep banking?

Eligibility for availing Doorstep Banking Services

Minor accounts, NRE Accounts, Mobile number linked to multiple customer IDs, joint accounts with operating condition jointly, Partnership Accounts, Trust, Firm, Company accounts are not eligible to avail DSB services.

What do you mean by doorstep banking?

Doorstep Banking is a service where the Bank provides certain services at the doorstep of the customer. Till March 2005 banks were not permitted to extend any banking facilities at the premises of their customers without obtaining permission from RBI.

What is Section 23 of the Banking Regulation Act 1949 Master Circular on branch Authorisation?

Section 23 (2) of the Banking Regulation Act lays down that before granting any permission under this section, the Reserve Bank may require to be satisfied, by an inspection under Section 35 or otherwise, as to the financial condition and history of the banking company, the general character of its management, the ...

Banking Regulation Act, 1949 | Part IV Explained | Special Provisions for Banking Companies

19 related questions found

What is Section 23 of the RBI Act?

(1)The issue of bank notes shall be conducted by the Bank in an Issue Department which shall be separated and kept wholly distinct from the Banking Department, and the assets of the Issue Department shall not be subject to any liability other than the liabilities of the Issue Department as hereinafter defined in ...

What is the primary purpose of the banking Regulatory Act 1949?

Objectives of the Banking Regulations Act, 1949

To regulate the business of banking in India. To promote the safety and soundness of the banking system. To protect the interests of depositors and creditors of banks. To ensure that banks are managed in a prudent and efficient manner.

What is the maximum cash limit for doorstep banking?

For cash pick-up/delivery, the limit will be Rs 20,000/- per instance (subject to change by the bank from time to time) and the applicable charges to be debited for the services offered.

How does step banking work?

The Step card

Secured credit cards function similarly to a debit cards but unlike a debit card, they can help improve your credit score. With the Visa Step Card, teenagers are only able to spend up to the amount that's deposited in their Step bank account.

Is doorstep banking available for senior citizens?

Yes, Doorstep banking facilities are provided for Senior citizens, who are above 70 years of age and differently abled people. To know more about doorstep banking facilities provided by American Express®, please call the number at the back of your card.

How do I activate door step banking?

Please login into DSB portal through registered mobile number and select the bank where do you want to submit the CHEQUE/DRAFT/PAY ORDER.Choose the option pickup of NEGOTIABLE INSTRUMENTS (CHEQUE/DRAFT/PAY ORDER ETC.) under non-financial service tab.

Who can look at my bank account without my permission?

HMRC can check your bank account without your permission by using a Financial Institution Notice. HMRC checks on personal bank accounts can be triggered by inconsistent tax returns or reports by whistleblowers.

Can I withdraw money from the post office?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you're unsure, please contact your bank directly to check.

What is excluded from the banking Regulatory Act 1949?

The Act provides a framework for the regulation of commercial banking in India. It supplements the Companies Act, 1956. Primary Agricultural Credit Society and cooperative land mortgage banks are excluded from the Act.

What are the 7 P's of banking?

The 7 Ps of banking are an extended marketing mix for financial services, building on the traditional 4 Ps (Product, Price, Place, Promotion) with three more: People, Process, and Physical Evidence. They provide a holistic framework for banks to manage their services, attract and retain customers in a competitive market by focusing on everything from loan products and interest rates to staff training, efficient account opening procedures, and the look and feel of their branches and digital platforms. 

What is the latest amendment of Banking Regulation Act, 1949?

The Banking Laws (Amendment) Act, 2025 seeks to improve governance standards in the banking sector, ensure enhanced protection for depositors and investors, improve audit quality in public sector banks, and increase the tenure of directors (other than the chairperson and whole-time directors) in cooperative banks.

Is doorstep banking free?

75.00/-+GST is the service charge for providing doorstep banking service. Service-wise charges shall be applicable as per individual Bank's service charges. Q19 How can I identify a genuine DSB Agent at the time-of-service delivery?

Is step banking trustworthy?

Yes, Step banking is legitimate, offering FDIC-insured accounts through its partner Evolve Bank & Trust, but it's best suited for teens and young adults learning to manage money, focusing on building credit and savings with a user-friendly app, though some users report issues with direct deposit speed or customer service, and it lacks interest on savings. 

Who owns Step banking?

Step was founded by financial industry veterans CJ MacDonald and Alexey Kalinichenko to provide people with financial tools they need to make smart money decisions earlier. The Step team has 50+ years of combined financial technology experience across companies like Affirm, Google, Gyft, Cash App, Square, and Stripe.

How much cash can you walk out of a bank with?

Rules vary by bank, but limits are typically lowest for ATM withdrawals (ranging from $300 to $1,000), somewhat higher for debit card transactions (commonly around $5,000), and highest for in-person withdrawals at a teller (often up to $20,000).

What is the meaning of doorstep banking?

Financial Services

Door step banking ensures secure financial transactions at home, including: Cash deposits and withdrawals: Customers can deposit or withdraw money without visiting a bank. Fund transfers: Request money transfers within or outside the bank, with a daily limit of ₹25,000.

How much cash is one allowed to keep at home?

The Income Tax Department has not set any limit on cash storage at home. Whether the amount is small or large, keeping cash at home is not illegal. The only condition is that there must be some legitimate source of income.

What is Section 23 of the BR Act 1949 AACS?

Under the Sec 23, no Scheduled Coop bank (other than DCCB) can open its branches, without the prior permission / approval of the RBI.

Who enforces this Banking Regulation Act?

The regulatory agencies primarily responsible for supervising commercial banks and administering state and federal banking laws include the Federal Reserve System, the Office of the Comptroller of the Currency (OCC), the FDIC and the state banking agencies. The Federal Reserve System.

What is Section 10 of the Banking Regulation Act 1949?

📘 Section 10: Prohibition on Certain Employment

continuing to employ a person who: ○​ is an adjudicated insolvent or has suspended payment to creditors. ○​ has been convicted by a criminal court for an offense involving moral turpitude. profits.