What is type 2 work violence?
Asked by: Toni Rodriguez Jr. | Last update: February 7, 2026Score: 5/5 (54 votes)
Type 2 workplace violence involves violent acts by customers, clients, patients, students, inmates, or visitors against employees, occurring when someone receiving services becomes violent, common in healthcare, retail, and education settings, unlike criminal (Type 1) or coworker (Type 3) violence. This type is characterized by the aggressor's relationship as a service recipient and poses significant risks in environments like hospitals, schools, and social service offices.
What is type 2 workplace violence?
Type II: Involves a customer, client, or patient. In this type, an “individual has a relationship with the business and becomes violent while receiving services.”
What are the 4 types of workplace violence?
The four types of workplace violence are: Type 1 (Criminal Intent) by strangers for robbery/crime; Type 2 (Customer/Client) by those receiving services (patients, students); Type 3 (Worker-on-Worker) by current or former employees; and Type 4 (Personal Relationship) by someone known to the employee, like a domestic partner. These categories, recognized by organizations like CDC and OSHA, help businesses address risks from outsiders, service users, colleagues, and personal lives impacting work.
What is type 3 violence in the workplace?
Type 3: Worker-on-Worker
Type 3 violence between coworkers is commonly referred to as lateral or horizontal violence. It includes bullying, and frequently manifests as verbal and emotional abuse that is unfair, offensive, vindictive, and/or humiliating though it can range all the way to homicide.
Which of the following is an example of a type 2 category of violence?
Type II: Customer, Client or Patient Violence - This type of violence occurs in a workplace, in which the violence is committed by clients, customers, students, patients, or anyone else that is known to the workplace.
Violence in the workplace
What is an example of Type 1 workplace violence?
"Type 1 Violence" means workplace violence committed by a person who has no legitimate business at the worksite and includes violent acts by anyone who enters the workplace or approaches workers with the intent to commit a crime. Examples include: Retail robberies.
Which of the following is an example of type 2 customer/client type of workplace violence?
Type II – Customer/Client. This type of violence occurs between someone working at the business and someone interacting with the business. For example, if an ER patient attacks a nurse.
What is type 5 workplace violence?
Ideological Violence as the 5th Type of WPV
Ideological violence is on the rise. Issues like reproductive rights, access to gender-affirming healthcare, and ongoing divisions on past COVID protocols and vaccinations have accentuated social and political divisions, and stoked fears among some violent extremists.
What is level 1 workplace violence?
Level One Workplace Violence. At Level One Workplace Violence, the person displays intimidating, disrespectful, uncooperative, and/or verbally abusive behaviors. Essentially, they display the early warning signs of workplace violence tendency.
What is a type 4 perpetrator in workplace violence?
Type 4 violence - Workplace violence committed in the workplace by a person who does not work there, but has or is known to have had a personal relationship with an employee. o Workplace violence does not include lawful acts of self-defense or defense of others.
What are the three D's of workplace violence?
The Three D's of D.O.T Intervention: Direct, Distract, and Delegate. You may be wondering about how you can intervene if you see an incidence of violence happening or a situation has the potential for violence?
What are 5 examples of workplace violence?
The five common types of workplace violence are Criminal Intent (strangers attacking for robbery/crime), Customer/Client, Worker-to-Worker (coworkers/supervisors), Domestic Violence (partner violence spilling into work), and Ideological Violence (terrorism/hate crimes). These categories cover threats, harassment, intimidation, and physical harm from various perpetrators, from outsiders to insiders.
What is a trigger for workplace violence?
Potential Triggers of Workplace Violence
Violence can be triggered by any number of experiences or perceived events in a workplace setting. Some of these workplace events may include: Job layoff. Termination. Relationship conflict.
Who is most at risk for type 2 violence?
The individual who is MOST at risk for perpetrating type 2 violence is a person experiencing dementia-related behaviors. Dementia-related behaviors can lead to confusion, agitation, and aggression, increasing the risk of violent outbursts towards healthcare workers.
What is type 2 workplace violence quizlet?
TYPE II. Customer /CLient/Patient. - Violence directed at employees by: customers, clients, patients, students, inmates or any others to whom the employer provides a service. - Occurs in context of employee engaging in normal work task.
What do you need to prove a hostile work environment?
To prove a hostile work environment, you must document specific, unwelcome conduct (based on race, sex, religion, etc.) that is severe or pervasive, interfering with your work and creating an abusive atmosphere; key steps include keeping a detailed journal, saving all evidence (emails, texts, photos), reporting it to HR in writing, and consulting an employment lawyer to understand your legal options and file a formal complaint with the EEOC if needed.
What is type 3 workplace violence?
Type 3 Violence: Workplace violence against an employee by a present or former employee, supervisor, or manager.
What is an example of type 2 workplace violence?
TYPE 2: VIOLENCE BY CUSTOMERS OR CLIENTS EXAMPLES INCLUDE: 1. Transportation service providers, such as, municipal bus or railway operators 2. Social welfare service providers in unemployment offices, welfare eligibility offices, homeless shelters, probation offices, and child welfare agencies 3.
Can you get fired for workplace violence?
There are two types of laws that might potentially be implicated when an employee is terminated for workplace violence, however: (1) the Americans with Disabilities Act (ADA) and its state law counterparts, and (2) other anti-discrimination laws such as Title VII of the Civil Rights Act of 1964 (Title VII) and the Age ...
What are the four main types of workplace violence?
The four types of workplace violence are: Type 1 (Criminal Intent) by strangers for robbery/crime; Type 2 (Customer/Client) by those receiving services (patients, students); Type 3 (Worker-on-Worker) by current or former employees; and Type 4 (Personal Relationship) by someone known to the employee, like a domestic partner. These categories, recognized by organizations like CDC and OSHA, help businesses address risks from outsiders, service users, colleagues, and personal lives impacting work.
What are the three types of violence?
The three main types of violence, as defined by Johan Galtung, are Direct Violence (physical/verbal acts), Structural Violence (systemic inequality and unequal life chances), and Cultural Violence (elements of culture that justify other violence). These types interact, with direct violence being visible, structural violence being embedded in institutions (like poverty or discrimination), and cultural violence justifying the other two through beliefs, norms, or traditions.
What is type 1 workplace violence?
Type 1 Violence: workplace violence committed by a person who has legitimate business at the worksite and includes violent acts by anyone who enters the workplace or approaches employees with the intent to commit a crime.
What is a level 2 hostile behavior in workplace violence?
The second level of hostile or combative behavior is disruptiveness. A sign of disruptiveness is: A verbal threat. Verbal threats indicate disruptiveness.
What type of violence is most common?
Intimate partner violence (IPV) is a serious public health problem that is disturbingly common among adolescents and young adults ages 10 to 24. In fact, it is by far the most prevalent type of youth violence, and it impacts our nation's youth regardless of gender, race, socioeconomic class, or sexual orientation.
What are the four types of workplace harassment?
While there isn't one universally mandated "4 types," workplace harassment often falls into categories like Discriminatory, Sexual, Psychological/Bullying, and Physical, with some frameworks also highlighting Power Dynamics or Retaliation as distinct forms, all creating a hostile environment through unwelcome conduct.