What should I tell my insurance company after an accident?

Asked by: Dr. Kaylee Effertz  |  Last update: April 2, 2026
Score: 5/5 (51 votes)

When reporting an accident to your insurance company, stick strictly to the facts: date, time, location, involved parties, and vehicle details, while avoiding speculation, admitting fault, downplaying injuries, or giving recorded statements; it's best to be honest but brief, and you can delay detailed discussions until you've consulted an attorney.

What should you not say when making an insurance claim?

When making an insurance claim, avoid saying anything that admits fault ("I'm sorry," "It was my fault"), downplays injuries ("I'm fine," "It's nothing serious"), or speculates ("I think I was going...") instead of stating facts, as these statements can be used to minimize your payout; focus on clear facts, decline recorded statements unless advised by a lawyer, and don't sign anything without review. 

What to tell your insurance company after an accident?

The date and time of the accident. The location of the accident. The insurance company of the other driver. The make and model of cars involved.

What not to say to insurance after an accident?

After an accident, you should not admit fault (even partially), apologize, downplay injuries ("I'm fine"), speculate ("I think..."), or give recorded statements to the other party's insurer, as these can be used to devalue or deny your claim; instead, stick to objective facts, let doctors assess injuries, and consider letting an attorney handle communications. 

When should you contact your insurance company after an accident?

You should call your insurance company immediately after an accident, even if it's minor or not your fault, because your policy requires it and it protects you if hidden damage or injuries appear later. Contact your insurer as soon as you've ensured everyone's safety and called the police; it's better they hear from you first than the other party. 

What Should I Tell My Car Insurance Company After An Accident?

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What happens if I don't tell my insurance company about an accident?

If you don't report a car accident to your insurance, you risk denial of coverage, leaving you personally liable for all damages and medical bills, as it's often a breach of your policy contract, and you lose legal protection if the other party sues you later. You might also face fines, license suspension, or even criminal charges if the accident involves significant damage or injuries, as state laws mandate reporting. 

When should you not report an accident to insurance?

A: Some car accidents in California do not require you to notify your insurance provider. One case where you can avoid telling your insurance is if you are the only driver, no one was hurt, and nothing was damaged. Some may wish to settle damages out of pocket without insurance, but this is strongly discouraged.

What not to tell an insurance adjuster?

When talking to an insurance adjuster, never admit fault, apologize, speculate on injuries or the accident's cause, agree to a recorded statement, or give unnecessary details, as these can be twisted to weaken your claim; instead, stick to basic facts and state you're working with an attorney if possible. Avoid phrases like "I'm fine," "It was my fault," or discussing social media, and never accept immediate settlement offers. 

How much does your car insurance go up after a claim?

Drivers who make a claim for an accident can expect their car insurance premiums to rise by around 20–50%. However, the actual amount varies depending on who is to blame for the claim, the severity and expense of the accident, and your overall driving record.

What insurance denies most claims?

There isn't one single company that denies the most claims across all types of insurance, but for health insurance, data from 2023 shows AvMed, UnitedHealthcare (UHC), and Blue Cross Blue Shield of Alabama had some of the highest denial rates (around 33-35%) for Marketplace plans, while Progressive is often cited by lawyers as aggressive in denying other types of claims. Denial rates vary significantly by state, plan type (employer vs. individual), and the specific insurer, with large companies generally having more denials due to their large customer base. 

Why should you never admit fault?

You should never admit fault after an incident, especially a car accident, because even saying "I'm sorry" or "I was distracted" can be used against you by insurance companies and in court to assign liability, potentially costing you compensation for your own injuries, increasing your premiums, or leading to lawsuits, even if you were only partially at fault. It's crucial to remain calm, stick to factual information exchange (like insurance details), and avoid making definitive statements about who caused the accident until a thorough investigation by authorities and legal professionals can determine the true facts. 

How soon should you inform your insurance company of an accident?

You should call your insurance company immediately after an accident, even if it's minor or not your fault, because your policy requires it and it protects you if hidden damage or injuries appear later. Contact your insurer as soon as you've ensured everyone's safety and called the police; it's better they hear from you first than the other party. 

How to negotiate your car's value after an accident?

If you feel that the vehicle appraisal from your car insurance company is too low, you can opt to negotiate with your claims adjuster.

  1. Step 1: Prepare documentation of your losses. ...
  2. Step 2: Calculate a fair settlement. ...
  3. Step 3: Ask the adjuster to justify their appraisal. ...
  4. Step 4: Engage representation.

What is the 80% rule in insurance?

The 80% insurance rule (or 80/20 coinsurance) in homeowners insurance requires you to insure your home for at least 80% of its total replacement cost to receive full coverage for partial losses, preventing large out-of-pocket expenses from underinsurance penalties. If your coverage is below this threshold, the insurer applies a penalty, paying only a percentage of your claim based on how close you are to the 80% mark, not the full repair cost. This rule ensures you can rebuild your home after a major event like a fire or storm by covering current material and labor costs, excluding the land value. 

What to tell insurance adjuster after accident?

With that in mind, here are several tips to help you communicate effectively with the insurance adjuster and protect your claim after a car accident.

  • Be Prepared. ...
  • Stick to the Facts. ...
  • Limit the Information You Share. ...
  • Avoid Giving Recorded Statements. ...
  • Document Your Communications. ...
  • Avoid Settling Too Quickly. ...
  • Ask Questions.

What are the 7 rules of insurance?

What are the Principles of Insurance? The principles of insurance include seven key concepts: insurable interest, utmost good faith, proximate cause, indemnity, subrogation, contribution, and loss minimisation.

Is it worth filing a claim after an accident?

If you're involved in an auto accident—whether a single-car accident or with another driver—it's generally best to file a claim. This is especially true if the accident resulted in: Bodily injuries—to you, passengers, other drivers, or pedestrians. Vehicle damage.

What is the most common car insurance claim?

The most common type of car insurance claim

Collision claims were the most common type of claim recorded in the 12 months to August 2024, with a total of 104,857 lodged – almost double the combined amount of the other top claims.

Can I negotiate rates after an accident?

You can negotiate with the insurance company after a car accident. However, negotiating without help on your side from a legal professional can decrease your chances of getting fair compensation for all of your losses.

What are red flags for insurance companies?

8 Red Flags That Insurance Companies Aren't Going to Cover Your Bills

  • A Claim Is Denied Without a Reason. ...
  • Stalling Techniques Keep You In Limbo. ...
  • They're Too Quick to Offer a Low Settlement. ...
  • They Bury You in Paperwork. ...
  • You're Pressured to Sign Something. ...
  • They Want to Record You. ...
  • The Severity of Your Injuries is Questioned.

What not to say after a car accident?

Don't admit fault or apologize – Avoid saying “I'm sorry,” “It was my fault,” or “I didn't see them.” These can be used against you. Don't speculate or guess – Avoid “I think” statements about speed, distance, or how the crash happened. Stick to facts only.

What info should I exchange after a car accident?

California Vehicle Code 16025 legally requires the exchange of certain information including the driver's name, current residence, driver's license number, vehicle identification number, and the current address of the registered owner. However, the other information listed above is equally as important.

How long after an accident should it be reported?

You must report an accident to your insurer "promptly," usually within 24 hours to a few days, as stated in your policy, though some states and policies require reporting serious accidents (injury/death/major damage) to the police/DMV within 24 hours or 10 days. Waiting too long risks claim denial, so always check your specific insurance contract and local laws, but generally, report immediately to protect your rights. 

What are the common reasons claims get denied?

10 Common Reasons Health Insurance Claims Are Denied

  • Lack of Medical Necessity. ...
  • Coverage Deficiency. ...
  • Incorrect or Incomplete Information. ...
  • Pre-Existing Conditions. ...
  • Out-of-Network Providers. ...
  • Failure to Obtain Prior Authorization. ...
  • Policy Exclusions. ...
  • Exceeding Coverage Limit.