What to do if a company is not refunding your money in India?

Asked by: Prof. Leonor Effertz  |  Last update: September 16, 2023
Score: 5/5 (1 votes)

Send legal notice to that service provider through your advocate and warn them for criminal and civil proceedings in case they fail to refund the amount with …

What can I do if a company won't give me a refund in India?

In case money is not refunded by the company you can send a legal notice demanding payment of full dues. In case it is not done then file a complaint in consumer forum for deficiency in service. Also you can register criminal complaint of cheating against the defaultors.

Can you sue a company for not refunding your money India?

Indian laws have been updated to include a specific law on what damages can be recovered if someone has not returned the money they owe you. The article describes the case and provides details of how to pursue the case in court. If someone doesn't return your money as per the agreed terms, you can take legal action.

What can I do if a company refuses to give me a refund?

Get Outside Help
  1. Contact your state attorney general or consumer protection office. ...
  2. Contact a national consumer organization. ...
  3. Contact your local Better Business Bureau. ...
  4. File a report with the Federal Trade Commission. ...
  5. Visit USA.gov/consumer.

Is no refund policy legal in India?

Firstly, for a contract to be valid in India, consensus ad idem is essential. Thus, if there is presence of No-refund clause in a contract, it has to be in knowledge of both the parties. Lack of knowledge of the same to a party would render the contract void.

No Exchange No Refund No return, Goods once sold will not be taken back is Illegal : Consumer Forum

30 related questions found

What is the refund law in India?

This Bill makes it the right of a consumer to return any purchased product within a stipulated time for genuine reasons. It seeks to provide the consumer a right to return any purchased durable or semi-durable goods within fifteen days of purchase.

How do I enforce a no refund policy?

In most cases, you need to conspicuously display your no refund policy so the customer sees it before making the purchase. If you don't have it clearly displayed, then customers are entitled to returns within a reasonable number of days (usually 30 days).

Is it illegal to have no refund?

'No refunds' signs are illegal. Businesses must not deny your legal rights. You are entitled to a refund, repair, replacement or repeat service if goods or services do not meet your consumer guarantees.

Is it legal for a company to say no refunds?

Yes, it is legal to offer a no return policy. There are no laws that prohibit no return policies, but there are laws that require businesses to clearly display their no return policy if they have one.

Can the BBB help me get my money back?

Getting Your Money Back

Having the BBB mediate your complaint can sometimes result in a refund, but the BBB isn't able to force companies to fix the dispute. There are a few other places where you can report a problem that might or might not result in getting your money back.

Can I sue a USA company from India?

A company which is based in USA must be having their liaison offices in india. You can sue them. You can also sue them in india and the court shall issue notices to the company. Also the IT sector ombudsman should be contacted and the organisation for IT should be kept in the loop.

How to file a consumer complaint against a company in India?

Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. Users need to register themselves with the portal to file or lodge their complaints online. One can also check the status of already filed complaints.

What legal action can you take if someone owes you money in India?

File a civil suit: If your friend does not respond to the demand letter or refuses to repay the money owed, you can file a civil suit against them in a court of law under the provisions of the Indian Contract Act.

How do I force a company to refund?

There are several ways to escalate the quest for a refund:
  1. File a consumer complaint with the office of the state attorney general.
  2. Contact the Better Business Bureau (BBB) or the local chamber of commerce.
  3. Leave a negative review of the merchant online.
  4. Seeking damages in small claims court.

How do I force a company to give me a refund?

If you contact the seller and explain why you think you should get a refund, they very well might act in good faith and give you your money back. It might be necessary to escalate the complaint a little bit — if a customer service agent can't help you, ask to speak to a store manager, supervisor, or owner.

Do companies need to give refunds?

Customer Returns and Refunds Under Federal Law

While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.

How do I ask for a refund without sounding rude?

Remember that it is reasonable to ask for a refund and that there is nothing intrinsically rude in doing so. You can be polite. “This doesn't work for me.” State the problem, keep it simple. “I'd like a refund, please.” Be unfailingly polite, don't argue, just repeat your problem and your request.

Is there a no return policy in the US?

In the U.S., there are no federal laws determining whether stores must accept consumer returns. Returns and refund laws vary from state to state, so it's important you understand how to comply with these various rules if you're selling across the United States.

What is return and refund policy?

A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. It includes information about how long your customer has to make the return and which items are included or excluded from the policy.

Why do I never get a refund?

An incomplete return, an inaccurate return, an amended return, tax fraud, claiming tax credits, owing certain debts for which the government can take part or all of your refund, and sending your refund to the wrong bank due to an incorrect routing number are all reasons that a tax refund can be delayed.

What is a no refund policy for a small business?

A small business can choose to have a no-refunds policy, except in the case of faulty products or marketing that may have misled the consumer. In those instances, you may be required by law to provide a refund, or at the very least, a replacement.

What is illegal refunding?

Refunding fraud is about getting refunds without returning goods. For example, a customer buys an item, requests a refund once they get it, then makes a false claim that prevents them from sending the item back to you. And this trend is on the rise.

Can I force a refund through my bank?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.

How do I email a no refund policy?

Dear , We regret to inform you that we have a no refund policy and cannot issue a refund for the product you have purchased on . While we understand that this is an inconvenience for you, our company policy states that an item purchased is eligible for a refund up to 10 days after its delivery.

How would you establish the reason for given a customer a refund?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.