Why not use DocuSign?
Asked by: Prof. Kade Becker | Last update: April 13, 2025Score: 4.2/5 (73 votes)
Unfortunately, DocuSign doesn't offer customers much in the way of flexibility. In a lot of cases, organizations end up having to restructure their agreement and contract processes to accommodate DocuSign's limitations rather than adapting an eSignature solution to their unique usage cases.
What are the problems with DocuSign?
Docusign may have issues handling duplicates in the contact list, especially if the system treats entries with slightly different names (even if they share the same email) as distinct users. This could potentially lead to inconsistencies in how permissions or visibility settings are applied.
Do DocuSign documents hold up in court?
Electronic signatures hold up in court since they are legal signatures. The Electronic Signatures in Global and National Commerce Act, otherwise known as the E-Sign Act, states that electronic signatures shouldn't be considered invalid simply because they're electronic.
What is the limitation of DocuSign?
For best performance, Docusign recommends restricting your file uploads to no more than 5 MB. The 25 MB maximum file size limit refers to the maximum size of an individual file uploaded to an envelope. For the completed PDF to be included with the completed email notification, the size cannot exceed 5MB.
How trustworthy is DocuSign?
All documents are securely encrypted and can be read and signed only by the users assigned. Docusign meets rigorous security certification standards, and it is ISO27001 certified, and SSAE 16 certified. This is the highest level of global information security assurance available today.
DocuSign Review - 2 Reasons Not To Use DocuSign - Walktrough, top features, Pros And Cons
Why not to use DocuSign?
DocuSign does not check you out with credit agencies and other sources. It may however be that when they receive the signed document that they are unable to process this correctly as they have you listed under a different name and do not map both names to the same person.
Who is better than DocuSign?
The most cost-effective Docusign alternatives include PandaDoc, SignNow, Sharefile, and DocHub.
Is DocuSign legally acceptable?
Are DocuSign's electronic signatures legally binding? DocuSign eSignatures are valid and legally binding across the globe and in use in 188 countries around the world.
Is DocuSign no longer free?
Signing documents with Docusign eSignature is always free. With a free account, you can download agreements like lease documents or field trip permission forms from email attachments, Google Drive and more and then add your signature and return them to the sender. Easy!
What are the restrictions for DocuSign?
Docusign Envelopes and Attachments
Document file limit: A hard cap exists of less than 25MB per document. Attachment limit: The maximum envelope attachments per recipient is 20. Attachment size limit: The maximum total size of attachments is 50MB per recipient.
Which documents cannot be signed electronically?
- Sales Agreements for land or buildings.
- Wills.
- Any document where another type of signature (i.e. non-electronic) has been agreed to.
- Any document where the law requires another type of signature.
- Long term lease agreements of 20 years and longer.
What states do not accept electronic signatures?
Whether through a federal act or a state-level act, electronic signatures are generally valid in all states. The rule has some exceptions, such as the signed document type.
Do attorneys use Docusign?
The administering officer will receive an email from “The State Bar of California via DocuSign,” and they will be prompted to sign and complete their section of the Attorney Oath.
Why did DocuSign fall?
DocuSign Inc (NASDAQ:DOCU) reported better-than-expected second-quarter earnings and revenue but saw its shares drop 6% in after-hours trading as the company's guidance failed to impress investors.
Why would someone not receive a DocuSign?
Docusign email notifications may be blocked by your recipient's email server, firewall, email provider, or email client. Quick troubleshooting steps: Ask the recipient to check their junk mail. Confirm the email address of your recipient and resend it.
Can you print a DocuSign document after signing?
Select Upload as the way you will return the signed document. Then click Continue. Click the Download button. Once the document is done downloading, print, and sign (in black or blue ink).
How much does 1 DocuSign cost?
Here's a quick overview of DocuSign pricing: Personal (Single User) – $15/month. Standard – $40/month. Business Pro – $60 month.
Can I use DocuSign without a subscription?
You can start using Docusign to sign docs online for free right now. If you'd like to upgrade to a premium plan, which gives you access to more features and functionality, you can check out premium plans and features.
What are the limitations of free DocuSign?
Send up to three envelopes with this account. Upgrade to a paid account so you can keep any envelopes already stored here. Free accounts do not expire but can only contain one user per account. There is a five-recipient limit per envelope for free trial accounts.
Does DocuSign use your actual signature?
Docusign features a set of predefined signature styles to choose from. You can also draw your signature with a mouse to use in all of your signing sessions. When you sign for the first time in Docusign, you're asked to adopt a signature, but this can be changed at any time.
Does the government use DocuSign?
Drive mission outcomes with Docusign
More than 4,000 government agencies in all 50 states power their digital experiences with Docusign.
Can I trust DocuSign?
To ensure your data stays protected, Docusign follows industry best practices to: Logically separate individual customer data. Encrypt customer data—all data access and transfer activities use HTTPS and other secure protocols, such as SSL, SSH, IPsec, SFTP, or secure channel signing and sealing.
Should you use DocuSign?
In addition to all the time savings electronic signatures create, they also substantially reduce paper and logistical costs. You'll no longer have to print and copy a physical document, nor will you have to ship it to all signers. Signed electronic documents are also far easier to store, save, and access at any time.
Is DocuSign owned by Adobe?
No. Although it works with Adobe PDF and has Adobe integrations, DocuSign is not part of Adobe.
Is DocuSign free with Office 365?
Docusign can be added directly to Microsoft Word with the Docusign for Word app. When you first add the app to Word, you'll get 5 free signature requests with a Microsoft account or 10 free signature requests with an Office 365 account.